SAAM Towage Brazil Recertifies the Quality of its Services

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SAAM Towage Brazil Recertifies the Quality of its Services

SP 15/12/2020 Rebocador da SAAM no Porto de Santos. Crédito obrigatório: © André Conti

• The certification in question is ISO 9001:2015, which standardizes quality control systems in organizations.

SAAM Towage Brazil has renewed its ISO 9001: 2015 certification for three more years. This international certification validates the procedures
and quality of the towage services provided by the company.

“This is an achievement for our entire team that not only demonstrates our commitment to providing the best service for our customers, but also motivates us to carry forward with continuous improvement. We want SAAM Towage to be the preferred provider of towage services and, therefore, we strive each day to imprint a seal of efficiency and safety on our work,” remarked the country manager of SAAM Towage in Brazil, Renata Ervilha.

“SAAM Towage has enjoyed sustained growth in recent years. We are the largest towage company in the Americas, with operations in 13 countries at more than 80 ports. We want this growth to be sustainable, and an essential component of this objective is how our single operating model and standardized management across the continent are distinguished for
the quality of our services,” she added.

The recertification audit was conducted by DNV Business Assurance and evaluated leadership, planning, support, operations, performance and improvements.

SAAM Towage Brazil employs a team of over 520 highly specialized individuals and operates 51 tugs at 14 ports distributed all along the coast of Brazil.